On April 21, 2569, at the Faculty of Dentistry, Khon Kaen University, led by... Assistant Professor Dr. Achirawut Suphanphesat, DDS The Dean, along with the administrative staff and personnel, welcomed the project participants. “Learning and Sharing with Winner Organizations” This is carried out by the National Productivity Institute.
As an award-winning organization. Thailand Quality Class Plus : Operation 2025 This visit, therefore, was not just a "study tour," but a "real-world demonstration," conveying the concepts, processes, and concrete implementation of quality assurance by the exemplary organization.
Key highlights of the knowledge exchange.
🔹 Patient-Centered Outcomes Service System
Focusing on creating true value for service recipients in every aspect.
🔹 Integrated Health Science Model
A comprehensive, interdisciplinary care model designed to effectively enhance treatment outcomes.
🔹 Innovations derived from real patient needs.
Building upon this success to produce internationally recognized quality work and win a gold medal.
🔹 Systemic quality control mechanism
Driven by the PDCA Cycle concept, combined with the Voice of Customer & Stakeholder, it's not just about using tools, but about creating "systemic discipline" in reality within the organization.
🔹 Managing outcomes in a tangible way.
The results can be clearly measured, reflecting the efficiency and quality of operations.
The visiting group conducted fieldwork and studied the operations of various organizations, including:
– Medical Records and Statistics Unit
Dino Dent Shop
- Dental clinic for the elderly and those with special needs.
- Clinic for facial and oral pain treatment, oral medicine, and dental sleep medicine.
– Children's dental clinic
- Oral and Maxillofacial Surgery Clinic
This opportunity to "see it firsthand" was a crucial chance to spark new ideas, gain in-depth insights, and further inspire the organization to achieve excellence.
The Faculty of Dentistry, Khon Kaen University, remains committed to continuous development to enhance the quality of its services and deliver the best possible value to students, patients, and society in a sustainable manner.